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When a friend phones and I am on call she does not get a…

Customer Question
When a friend phones...

When a friend phones and I am on call she does not get a busy signal..it just rings and rings as if no one is home

Technician's Assistant: What's the brand and model of your product?

The brand is panasonic..do not know model..it cordless....I have two handsets and stands in two different rooms in my home.

Technician's Assistant: What's the brand/model of your phone system?

The brand in Panasonic...the model number is ***** tga402

Technician's Assistant: How long has this been going on with your Panasonic system? What have you tried so far?

For about 6 months..at least....one caller said she was connected and told me she heard me talking to another caller!

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No..that is about it......but it has been going on for a long time

Submitted: 7 months ago.Category: Phone Systems
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Answered in 11 hours by:
1/16/2018
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me what the phone is connecting to for a signal? eg: a comcast box?

Please let me know

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