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Model KX-TG6841. My answering machine has stopped working.

Customer Question
Model KX-TG6841. My answering...

Model KX-TG6841. My answering machine has stopped working. Can I buy a base only for this system?

Technician's Assistant: How long have you had your KX-TG6841?

5 years.

Technician's Assistant: What have you tried so far?

Everything listed in online.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No, except if I order a new system how can I transfer my phone numbers from this phone?

Submitted: 7 months ago.Category: Phone Systems
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Answered in 5 minutes by:
1/14/2018
Electronics Technician: Nathan, Technician replied 7 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 31,512
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Technician replied 7 months ago

Unfortunately the short answer is no, to all of these things.

You cannot purchase a base station alone. It would be possible to purchase a new system, which would be a base station bundled with 1 or more handsets.

However because of the age, as a 2012 model system, this model is at/past its designed service life at this point.

A new base with a few handsets would be priced $200+ range. The cost to purchase even a used system with a base and just one handset: http://amzn.to/2D3oLUh would be about as much as you'd spend to buy a whole new system with all new parts (new handsets, new batteries, etc), updated features, and a fresh warranty. So it really just isn't worth the investmetn, you'd be better off replacing the entire system at this point.

If you opt to go that route, here is a model I'd recommend: http://amzn.to/2Ddynz8 or http://amzn.to/2r7IkJs which are available in different packages depending how many handsets you'd want.

Regardless of the model however there is not an option to transfer numbers between them. That memory is stored in the base station and cannot be transferred between systems, there is no physical connection available for that type of link. You would have to reenter the numbers into a new system manually. However if you get one of the newer link2cell capable models, then you can sync up the phonebook with your cellphone via bluetooth to get some of your numbers over that way.

Best regards, ***** ***** for the news,

Nathan

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Electronics Technician: Nathan, Technician replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

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