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Old KX-T61610 phone system stopped working. Panasonic

Customer Question
Old KX-T61610 phone system...

Old KX-T61610 phone system stopped working

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Panasonic KX-T61610 system -- not smartphone

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

It is not a smartphone! Cannot make or receive calls

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

It is NOT a smartphone

Submitted: 6 months ago.Category: Phone Systems
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Answered in 6 hours by:
1/9/2018
Electronics Technician: Russell H., Service Tech replied 6 months ago
Russell H.
Russell H., Service Tech
Category: Phone Systems
Satisfied Customers: 12,779
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Check the phone line cord connection, first... is it still plugged in? make sure it is plugged in still, at both ends. If it recently came loose or was changed etc., make sure it is plugged in to the proper jack on the phone.

If you hear no dial tone, and the above has been done, you will need to contact your phone service provider, or phone company, about the problem. It may be they need to do a simple line check, and restore your service by a matter of switching etc. (or similar esoteric controls they alone can service.)

If you will tell me your phone co. name, in Reply, I can find how you can contact them without use of a working phone - since contacting them with no phone service is sometimes necessary, all leading companies providing phone service have such a facility. Let me know in Reply, please. And I will help you further.

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Category: Phone Systems
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