Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Comcast put Voice Mail on my phones and I do not want it. I…

Customer Question
Comcast put Voice Mail...

Comcast put Voice Mail on my phones and I do not want it. I can get rid of it temporarily by holding the pound key for a few seconds. But it will come back several times during the day. I was told by Comcast personnel that they have it taken off on their end, but I would like to get rid of it permanently. What do I have to do to get that done?

Technician's Assistant: What device are you trying to connect?

I am not trying to connect to anything. I just want to get rid of Voice Mail.

Technician's Assistant: Are you able to connect using an ethernet cable?

Again, I am not trying to connect to anything. I just want to permanently get rid of it off my Panasonic phones.

Technician's Assistant: Which lights are colored and/or blinking on your router?

Power, US/DS, online, 2.4 GHz, S GHz, Tel1

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

That's it.

Submitted: 6 months ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 2 hours by:
1/9/2018
Electronics Technician: Greg A., Engineer replied 6 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,410
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with troubleshooting this issue today.
Sorry I didn't see your question earlier and to hear of any issue with your phone or service.
To help you with this issue, may I ask:
1) The FULL Model Number of the phone system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base station.
2) WHEN did the provider turn OFF the voicemail service?
3) Can you do a quick TEST for me? That TEST is to pick up any handset - while NOT on a call - press the TALK (or SPEAKER) button, and QUICKLY LISTEN for a dial tone. Please let me know if you hear ANYTHING BEFORE the STEADY dial tone - such as a few beeps or pulsed dial tones.

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.
Thanks

Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,410
3,410 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

3,410 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
I have a Panasonic KX-TG7871 base station with 5 handsets.
I have a Panasonic KX-TG7871 base station with 5 handsets. My land line service provider is comcast. Comcast at my request has disabled voice mail and I have VM tone detection off at my base station y… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Panasonic phone/fax/answer system no longer answers and
My Panasonic phone/fax/answer system no longer answers and records voice or FAX messages. After the prescribed number of rings a voice different from the usual one answers, repeats my phone number, th… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My phones voice mail box is full. how do I empty it?
my phones voice mail box is full. how do I empty it? … read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
I keep having the message: voice mail msg via phone co. on
I keep having the message: voice mail msg via phone co. on my hand sets I hold the # key for 5 seconds it goes away then keeps coming back. I don't have voice mail with the phone company Panasonic KXt… read more
Greg A.
Greg A.
Engineer
3,410 satisfied customers
How do I get rid of Voice Mail? I have a digital cordless
How do I get rid of Voice Mail? I have a digital cordless phone, KX-TGD224 … read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
Panasonic KX-TGD223 - Can not delete a voice mail that is
Panasonic KX-TGD223 - Can not delete a voice mail that is just a busy signal. … read more
Greg A.
Greg A.
Engineer
3,410 satisfied customers
My Panasonic system was set up to take voicemail within the
My Panasonic system was set up to take voicemail within the base unit. It was working great. I had a power outage with Comcast. When the system came back up my handheld showed New Voice Mail in the di… read more
Greg A.
Greg A.
Engineer
3,410 satisfied customers
My system is KX TGE 260. I have looked at the manuals and it
My system is KX TGE 260. I have looked at the manuals and it doesn't cover my problem. WE use the answering system for messages. On rare occasions the phone company get a message through with their an… read more
Greg A.
Greg A.
Engineer
3,410 satisfied customers
I have a panasonic phone #KX-TG4733B. I can't record a
Hello, I have a panasonic phone #KX-TG4733B. I can't record a greeting with my own voice. When someone calls the phone replys "The mail box service you are trying to reach is not in service at this ti… read more
Greg A.
Greg A.
Engineer
3,410 satisfied customers
This msg appears on my handset: Voice mail msg via phone co.
This msg appears on my handset: Voice mail msg via phone co. I can't get rid of it or hear it and the phones continue to blink as tho I have a msg to hear (for weeks).… read more
Greg A.
Greg A.
Engineer
3,410 satisfied customers
I have a Panasonic KX TG 7871 series phone. Every time I use
i have a Panasonic KX TG 7871 series phone. Every time I use the phone - after I hang up it says New Message" but there isn't one. To get rid of the display - I have to press the "#" button until I he… read more
Greg A.
Greg A.
Engineer
3,410 satisfied customers
I just purchased phone model # ***** - TG6844 and am having difficulty
I just purchased phone model # ***** - TG6844 and am having difficulty accessing the VMM that go into the Comcast voice mail versus my own personal voice mail. I called Comcast as instructed in the ph… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a base model KX-TG9331T with 4 model KX-TGA931T portable
I have a base model KX-TG9331T with 4 model KX-TGA931T portable phones. The yellow light on the top of all the phones blink on & off and there are no messages. The window on the phones says "new voice… read more
Greg A.
Greg A.
Engineer
3,410 satisfied customers
I cant get rid of NEW VOICE MAIL / PRESS VM off my phone and
I can't get rid of NEW VOICE MAIL / PRESS VM off my phone and blinking light. I have done *99 and my password XXXXX nothing. Tried thru VM - still there. How do I get rid of this so I can tell if I re… read more
Greg A.
Greg A.
Engineer
3,410 satisfied customers
All handsets show new voicemail press VM. After accessing VM
All handsets show new voicemail press VM. After accessing VM it says no new messages. How do I get rid of this?… read more
Greg A.
Greg A.
Engineer
3,410 satisfied customers
Our home phone, model #KX-TG5432 has a permanent stutter tone
Our home phone, model #KX-TG5432 has a permanent stutter tone for a called message and there is no message. How can I get rid of this so there is only a stutter tone when I have a message? Thank you, … read more
Greg A.
Greg A.
Engineer
3,410 satisfied customers
I have a Panasonuc 2.4 GHz Digital Cordless Phone Model No.
I have a Panasonuc 2.4 GHz Digital Cordless Phone Model No. KX-TG2313; Serial No. 4KBAD226943 - purchased 6/15/05. Do they ever need repair service. If so, where can I take it. No longer able to retri… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Is there a phone number I can call to talk to a technician
Is there a phone number I can call to talk to a technician? I am not very good at typing or to relay my questions via computer.… read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x