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I purchased new cordless phones. people can't record their…

Customer Question
I purchased new...

I purchased new cordless phones . people can't record their msg. when we are not home. what do I need to do?

Technician's Assistant: What's the brand/model of your phone system?

Panasonic modelkx-tgea20

Technician's Assistant: How long has this been going on with your MODELKX-TGEA20? What have you tried so far?

It keep say contact phone co. for VM code. never had to do this before

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Not at this tme

Submitted: 6 months ago.Category: Phone Systems
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Answered in 1 minute by:
1/8/2018
Electronics Technician: Nathan, Technician replied 6 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,819
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

What happens when someone calls you and you don't answer?
Are they leaving messages, but you don't get them?

Are you trying to listen to messages by pressing the play button on the base station?
If you pick up the line, do you hear a few beeps or a fast/stutter tone prior to the dial tone?

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Customer reply replied 6 months ago
it just records a busy singal on my answering machine
Electronics Technician: Nathan, Technician replied 6 months ago

So you are pressing play on the base station, and then you hear the busy signal?

If you pick up the line, do you hear a few beeps or a fast/stutter tone prior to the dial tone?

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