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Just bought new Panasoniclink2cell Cordless Telephone

Customer Question
Just bought new Panasoniclink2cell...

Just bought new Panasoniclink2cell Cordless Telephone KX-TG785SK. Having difficulty with connecting to handle voice mail messages.

Technician's Assistant: Did this handset come with your KX-TG785SK system, or was it bought separately?

It came with the set.

Technician's Assistant: Do all the handsets show the same message?

Sorry for the delay---just retrieved all 4 handsets. All 4 say voicemail via phone company

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I thought I was following directions when I typed in the ATT ##98

Submitted: 3 months ago.Category: Phone Systems
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Answered in 6 hours by:
1/8/2018
Electronics Technician: Greg A., Engineer replied 3 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,213
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with troubleshooting this issue today.
Sorry I didn't see your question earlier and to hear of any issue with your phones.
To help you with this issue, may I ask:
1) What landline phone service provider (phone company) you have for this phone line?
2) Are you trying to STORE the above access code - in the Panasonic system - to make getting voice mail messages a "1-button" function?

3) Can the voice mail system still be accessed MANUALLY - by dialing a particular key sequence AFTER listening for a steady dial tone?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.
Thanks

(im)

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Customer reply replied 3 months ago
JACUSTOMER-hohj3ll6-
Active (0/0 - 4) $36Greg, I cancelled the service with Page at your company because the answer was too late in coming. Thanks anyway
Electronics Technician: Greg A., Engineer replied 3 months ago

You're quite welcome.

May I ask if the issue was actually resolved successfully?

I'm just curious and wondering if you have any other questions or still need help.

Thanks, ***** *****

(im)

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Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,213
3,213 Satisfied Customers
Experience: Working with Electronics for 25+ years.

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