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Not my tv its my phone panasonic model kx-tgf370 the

Customer Question
Not my tv...

Not my tv its my phone panasonic model kx-tgf370 the answering machine stopped working after the power went off and i can't find my booklet and want to re-set it thanks

Technician's Assistant: How old is your KX-TGF370?

I can't remember purchased at Costco probable 5 yrs ago

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No just the phone

Technician's Assistant: How long has this been an issue with your KX-TGF370? What happened right before this?

The power went out is what happened right before it stopped working

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I tried unplugging the phone but that didn't help. the recording comes on and says: " due to network difficulties your call cannot be completed at this time, try your call again later

Submitted: 6 months ago.Category: Phone Systems
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Answered in 2 hours by:
1/6/2018
Electronics Technician: Greg A., Engineer replied 6 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,410
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with this issue today.
Sorry I didn't see your question earlier and to hear of any issue with your phones.
If you still need help with this issue, may I ask:
1) How long did this power outage last AND was it a "wide area" power outage (affected a large area)?
2) What landline phone service provider (phone company) you have for this phone line?
3) Do you have access to an outside phone - such as a cell phone or neighbor's phone - that can be used to place a TEST CALL to the landline number? If so, please place that TEST CALL and let me know if the call is successful.

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.
Thanks

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Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,410
3,410 Satisfied Customers
Experience: Working with Electronics for 25+ years.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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