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My telephone answering system does not play my and will not…

Customer Question
My telephone answering system...

My telephone answering system does not play my greeting and will not allow messages to be recorded. When I pick up the phone to dial a number, I heard a repetitive number of beeps. Does this mean my mailbox is full?If so, there is no way to empty it. When I delete all messages, nothing changes.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

This is not a smart phone. It is a Panasonic Model No. KX-TG6441 hard line phone with multiple handsets.

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

The phone has been out of use for 8 months.It is only used from January to April of every year at our winter vacation home in Florida. It was activated on 12-31-17

Submitted: 7 months ago.Category: Phone Systems
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Answered in 6 hours by:
1/6/2018
Electronics Technician: Nathan, Technician replied 7 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 31,388
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Do you listen to messages by pressing the play button on the base station? And erasing by pressing the erase button on the panasonic base?

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Electronics Technician: Nathan, Technician replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

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