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I have a panasonic 4 phone model kx-tgea40 with 2 inoperable…

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I have a panasonic...

I have a panasonic 4 phone model kx-tgea40 with 2 inoperable phones that are 4or 5 months old. No response on the talk button to get a dial tone but both will light up when removed from the charging stands and ring with no voice connection?

Technician's Assistant: Does your network appear in the Wi-Fi list on your phone?

Not sure what to look for?

Technician's Assistant: The Smartphone Technician will be able to walk you through that. Are other devices (computer, tablet, etc.) connecting to the router?

YES

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Warranty coverage?

Submitted: 6 months ago.Category: Phone Systems
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Answered in 20 hours by:
1/5/2018
Electronics Technician: Nathan, Technician replied 6 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,862
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Were these replacement handsets or is the whole system only 5 months old?
Do you see anything on the display such as an error message?

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