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I have a message on ,y telephone line and until today the…

Customer Question
I have a message...

I have a message on ,y telephone line and until today the last 4 numbers of our phone number was the password. Tiday, I was told that the number was incorrect as my password. Can you hlep?

Technician's Assistant: When were you last able to use your phone?

Thuis morning - the warning sounds that we had a message started yesterday.

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

No, I have niot tried a Factory Reset and would be pleased to have help

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No, thank you

Submitted: 6 months ago.Category: Phone Systems
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Answered in 10 hours by:
1/5/2018
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 2,570
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Customer reply replied 6 months ago
the message on my telephone line remains in place
Electronics Technician: Harry, Customer Service replied 6 months ago

Do you mean the voicemail password?

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Customer reply replied 6 months ago
I would like a phone call on my home telephone. The number is(###) ###-####
Customer reply replied 6 months ago
I made a mistake with my telephone number. It is(###) ###-####
Electronics Technician: Harry, Customer Service replied 6 months ago

Is this for a cell phone or home phone?

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Customer reply replied 6 months ago
I cannot receive incoming calls on mobile phone so would be pleased to receive a call on my home land-line phone - (###) ###-####
Electronics Technician: Harry, Customer Service replied 6 months ago

Is this for a cell phone or home phone?

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Customer reply replied 6 months ago
I am at home for the remainder of the day and tomorrow afternoon. I would be glad to hear from you.
Electronics Technician: Harry, Customer Service replied 6 months ago

Is this for a cell phone or home phone?

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Customer reply replied 6 months ago
This number is for a home phone
Electronics Technician: Harry, Customer Service replied 6 months ago

Who is the home carrier?

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Customer reply replied 6 months ago
The home carrier is cogeco.ca.
Electronics Technician: Harry, Customer Service replied 6 months ago

Please call 1-***-***-**** and ask them to reset your voicemail password ***** you.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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