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My panasonic phone will not ring..light at top shows. I can…

Customer Question
My panasonic phone will...

My panasonic phone will not ring..light at top shows. I can call out. Help me. I am handicapped

Technician's Assistant: What Panasonic model do you have?

KX tga242w

Technician's Assistant: How long has this been going on with your Panasonic phone? What have you tried so far?

2-3 days.. Pushed every button. Old phone. Can you find the model? I am handicapped...need to get calls!!!!! Land line. Please help!!!!

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Help me!!!!! I can call out, but no ring back. Please help.

Submitted: 1 month ago.Category: Phone Systems
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Answered in 2 hours by:
1/4/2018
Electronics Technician: Greg A., Engineer replied 1 month ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,239
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with this issue today.
Sorry I didn't see your question earlier and to hear of any issue with your phone(s).
To help you with this issue, may I ask:
1) Are you able to reach the MAIN BASE station of this system, and if so, can find the MODEL of that main base station (usually printed on a label or sticker)?
2) Can you do a quick TEST for me? That TEST is to pick up the handset and press the SPEAKER button (while NOT on a call) - and let me know if you HEAR THE DIAL TONE?
Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.
Thanks

Ask Your Own Phone Systems Question
Electronics Technician: Greg A., Engineer replied 1 month ago

Hi again,

I see it has been a while and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

Ask Your Own Phone Systems Question
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Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,239
9,239 Satisfied Customers
Experience: Working with Electronics for 25+ years.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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