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It isn't my cell phone, it is my land line. I have called my…

Customer Question
It isn't my cell...

It isn't my cell phone, it is my land line. I have called my number several times(###) ###-####and the voicemail does not answer.

Technician's Assistant: What's the brand/model of your phone?

Matt Att

Technician's Assistant: How long has this been going on with your phone? What have you tried so far?

I can call *98 and it says I have no messages

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Since Dec 19th

Submitted: 3 months ago.Category: Phone Systems
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Answered in 4 hours by:
12/30/2017
Electronics Technician: Pete, Engineer replied 3 months ago
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 19,733
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 3 months ago

Hi Matt, you will need to ensure voicemail is turned on.

You can manage your ATT voicemail online and turn it on or off at:

https://www.att.com/olam/dashboardAction.olamexecute?source=

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Customer reply replied 3 months ago
I cannot get the sight to go to the(###) ###-####number, it keeps giving me our(###) ###-#####. HELP!!
Electronics Technician: Pete, Engineer replied 3 months ago

If you dial *98 does it give you any other options, e.g. turn voicemail on?

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Pete
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 19,733
19,733 Satisfied Customers
Experience: Over 16 years experience installing and repairing electronics.

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