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We have Panasonic kx-tg9391t with 2 remote wireless. The…

Customer Question
We have Panasonic kx-tg9391t...

We have Panasonic kx-tg9391t with 2 remote wireless. The wireless are giving a message ‘no link to base. Reconnect ac adaptor. This isn’t working

Technician's Assistant: What computer or device are you having trouble syncing?

It’s a 2 line phone. The model number listed above. The remotes are kx-tga939t

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

It’s not a smart phone. It’s a Panasonic landline phone

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

You aren’t listening to me. It’s not a smartphone!

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

What I have sent you so far

Submitted: 6 months ago.Category: Phone Systems
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Answered in 1 hour by:
12/30/2017
Electronics Technician: Pete, Engineer replied 6 months ago
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 20,347
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 6 months ago

Is the base station powered on and are there any lights on it?

Is the base station connected securely to a working phone line connection?

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Customer reply replied 6 months ago
I figured it out on my own. Thanks
Electronics Technician: Pete, Engineer replied 6 months ago

Glad to hear you got it sorted!

Happy New Year :)
Pete.

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