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Can you tell me if my phone needs a cable to plug into a…

Customer Question
Hi, Can you tell...

Hi, Can you tell me if my phone needs a cable to plug into a wall socket to access Wi Fi?

Technician's Assistant: When were you last able to use your phone?

I've had the phone for some time but have never used it.

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

How do I do a reset?

Submitted: 1 month ago.Category: Phone Systems
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Answered in 1 hour by:
12/30/2017
Electronics Technician: Harry, Customer Service replied 1 month ago
Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 1,014
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,070
3,070 Satisfied Customers
Experience: Working with Electronics for 25+ years.

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Greg A.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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