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At 10:30 am est I picked up the receiver for an incoming…

Customer Question
At 10:30 am est...

At 10:30 am est I picked up the receiver for an incoming call and the line went dead. All extensions are in place. Please restore phone service to(###) ###-####(FIOS I think)

Technician's Assistant: Are there any lights on your speaker that are lit or blinking?

I don't understand "speaker" but I do have blinking lights on t FIos plug in.

Technician's Assistant: Have you tried resetting your speaker?

How do I reset?

Technician's Assistant: The Home Theater Technician will be able to walk you through that. Anything else you want the Theater Expert to know before I connect you?

No, I don't kow more than that I lost phone service

Submitted: 3 months ago.Category: Phone Systems
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Answered in 4 hours by:
12/29/2017
Electronics Technician: Pete, Engineer replied 3 months ago
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 19,716
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 3 months ago

What zip code area are you in?

Who is your landline service provider?

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Customer reply replied 3 months ago
22203
Verizon
Customer reply replied 3 months ago
Pete I would like to speak with you BUT my phone is dead and I have no cell.
Electronics Technician: Pete, Engineer replied 3 months ago

That's ok, you can ignore any automated offers that may pop up - they are sent automatically by the site.

There are no line problems in your area, so to get Verizon to look into this further you can contact them at

https://www.verizonwireless.com/support/contact-us/

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Pete
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 19,716
19,716 Satisfied Customers
Experience: Over 16 years experience installing and repairing electronics.

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