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I have a phone system KX-TG4734C. On the VM handset it still…

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I have a phone...

I have a phone system KX-TG4734C. On the VM handset it still indicates there are new messages even after listening to all new messages. Operating instructions are to turn it off by pressing and holding (#) until the handset beeps. This works for a few moments and then the new message comes back on.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

KX-TG4734C Panasonic Cordless phone system

Technician's Assistant: How long has this been going on with your KX-TG4734C? What have you tried so far?

It started last week and following the (#) instructions it does not hold permanately

Submitted: 6 months ago.Category: Phone Systems
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Answered in 7 minutes by:
12/28/2017
Electronics Technician: Nathan, Technician replied 6 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,823
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Did you listen to messages by pressing the play button on the base station?
If you pick up the line and listen carefully do you hear a few beeps or a fast/stutter tone prior to the dial tone?

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Electronics Technician: Nathan, Technician replied 6 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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