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Our phone rings but you get a loud buzzing sound instead…

Customer Question
Our phone rings but...

Our phone rings but you get a loud buzzing sound instead having a connection. It is almost like a fax response.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

It is a home Panasonic 5 phone system

Submitted: 2 months ago.Category: Phone Systems
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Answered in 1 hour by:
12/21/2017
Electronics Technician: Nathan, Technician replied 2 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 28,068
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

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Customer reply replied 2 months ago
I do not need your service. Thank you. Refund the 5 dollars immediately.
Electronics Technician: Nathan, Technician replied 2 months ago

I have no ability to cancel or refund anything, we're all independent techs here.

If you'd like to continue, I'd be happy to help under the fees you've already paid (5 was not the total, that was just to post your question).

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Customer reply replied 2 months ago
No please refund the money.
Electronics Technician: Nathan, Technician replied 2 months ago

Again, I cannot. You may self manage that from the help page

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Greg A.
Greg A., Engineer
Category: Phone Systems
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3,094 Satisfied Customers
Experience: Working with Electronics for 25+ years.

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