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My phone says line on hold can't make phone calls when I try…

Customer Question
My phone says line...

My phone says line on hold can't make phone calls when I try it sounds like I'm on the intercom plugged different phone in and still no go

Technician's Assistant: When did this sound problem start with your system?

This morning I noticed when I went to make a call

Technician's Assistant: Does it happen on all the handsets?

Yes

Submitted: 7 months ago.Category: Phone Systems
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Answered in 3 minutes by:
12/20/2017
Electronics Technician: Nathan, Technician replied 7 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,809
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

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Customer reply replied 7 months ago
On all handsets even plugged in different phone all the same
Electronics Technician: Nathan, Technician replied 7 months ago

Can you please provide all of these specific details for me?

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Electronics Technician: Nathan, Technician replied 6 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Customer reply replied 6 months ago
Phones all good problem solved
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