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My phone base and 3 expensions are not working. I get the…

Customer Question
My phone base and...

My phone base and 3 expensions are not working. I get the message base no power

Technician's Assistant: When did you last charge your phone?

About 4 or 5 years ago

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power button)?

I don't know what the power button is

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

The base says needs 7 hours to power but it ihas been in the cradel all ight and today

Submitted: 8 months ago.Category: Phone Systems
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 8 months ago
I just heard my land line ring but none of the 4 extensions were working to pick up.
Customer reply replied 8 months ago
My cell phone works,(###) ###-####
Answered in 1 hour by:
12/18/2017
Electronics Technician: Greg A., Engineer replied 8 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,472
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry I didn't see your question earlier and to hear of any issue with your phones.

If you still need help with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base station.

2) What landline phone service provider (phone company) you have for this phone line?

3) Do you have ANY other devices/phones (NOT part of the main system) attached to this same phone line and if so, are they working properly?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Ask Your Own Phone Systems Question
Customer reply replied 8 months ago
No need for more help. My cable guy was here and took care of the phone.
Electronics Technician: Greg A., Engineer replied 8 months ago

Hi again,

Its good to know that the system is working again.

Please let me know if you have any similar questions in the future.

Take Care, Greg A.

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Satisfied Customers: 3,472
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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