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I just bought akx-tgf340 cordless phone system with extra…

Customer Question
I just bought akx-tgf340...

I just bought akx-tgf340 cordless phone system with extra receiver. I cannot activate the extra receiver. I have put the receiver on the base to register it and then tried to charge it. It does not charge.

Technician's Assistant: Who makes your speaker or sound system?

This is a Panasonic Digital Cordless Answering System. Brand new purchased from Hammacher Schlemmer

Technician's Assistant: What have you tried so far with your Panasonic system?

Followed instruction on receiver--"press locator on base 5 sec put on charger"

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

Just an answer how to make the additional receiver work

Submitted: 7 months ago.Category: Phone Systems
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Answered in 22 minutes by:
12/18/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 47,276
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the make and model of the extra receiver please?

Thank you

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Customer reply replied 7 months ago
Panasonic Digital Cordless Answering System kx-tgf340 with extra receiver
Electronics Technician: Richard, Customer Service replied 7 months ago

Did the receiver come with it? Or you purchased it separately?

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Customer reply replied 7 months ago
I find this totally inappropriate to have to pay any amount to get information on how to use a new phone. Charge Panasonic!
Electronics Technician: Richard, Customer Service replied 7 months ago

Ok, please speak to customer service regarding costs.

Thank you and all the best

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