Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Phone Systems

I have a kx-tg7641 phone systems. I noticed that one of our…

Customer Question
Hello, I have a...

Hello, I have a kx-tg7641 phone systems. I noticed that one of our extension bases is not powering. There is click once you place handset in the base. Therefore after a while, that particular phone dies out. However, if I move that phone to another base it charges. So the problem is only the extension base

Technician's Assistant: When did you last charge your phone?

Phones are alwasy being charged in the base. I just noticed it this AM when it was the only extension not ringing when a call came in. I saw that phone was dead, it does however charge in a different base. i tried plugging into a different outlet and it still did not charge

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power button)?

Where would I find that? on the base extension or on the handset?

Technician's Assistant: The Smartphone Technician will be able to walk you through that. Anything else you want the Smartphone Expert to know before I connect you?

You can connect me thanks

Submitted: 2 months ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 3 minutes by:
12/17/2017
Electronics Technician: Nathan, Technician replied 2 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 28,053
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

As an initial step, you can try cleaning the base, by swabbing the contacts with some qtips and rubbing alcohol. If that dosen't help you can proceed with buffing the metal contacts/pins with some fine emory paper.

If that still doesn't work then the adapter is faulty and I can help you find a replacement.

Ask Your Own Phone Systems Question
Customer reply replied 2 months ago
Hello
Customer reply replied 2 months ago
Base is faulty, I tried cleaning it per your instructions above. Phone is fine
Customer reply replied 2 months ago
You are correct it's the ac adaptor that is faulty. Pnlv226 is the part #
Customer reply replied 2 months ago
Is a replacement avail?
Electronics Technician: Nathan, Technician replied 2 months ago

My apologies for the delay. The site is not quite instant, but please try to send only a single response and allow me time to receive it and respond back; multiple messages can get lost in the queue and further delayed.
Please give me a few moments to send a detailed response.

Ask Your Own Phone Systems Question
Electronics Technician: Nathan, Technician replied 2 months ago

Thank you for trying the cleaning,

You may order the oem part here: https://encompass.com/item/10899177/PANASONIC/PNLV226-KX/ADAPTER

or a generic one here: http://amzn.to/2kCrIDv

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.
Thank you, ***** ***** a nice day,
Nathan

Ask Your Own Phone Systems Question
Customer reply replied 2 months ago
how do I get my $5 refunded
Electronics Technician: Nathan, Technician replied 2 months ago

You don't, this is a paid support service, it is not free help.

The 5 was just to post your question and is refundable only if you do not receive an answer.

I provided the above information and you were charged the total fees you agreed to on the payment page.

Please note:
I am an independent technician and I've spent my personal time, unpaid, in an effort to assist with the question for which you solicited my services. This site works on the honor system, and to that end, I have prioritized working with you ahead of other paying customers.
Although you’ve already paid your fee to the site, I am only compensated for my efforts when customers such as yourself leave positive feedback for my work. I do hope you’ll consider leaving a 5 star rating for me, rather than “shoot the messenger”, so that I may get credit for my time spent in good faith to answer your question accurately. Rating 1 or 2, or not rating at all, does not produce a refund, it only penalizes me for trying to help. Asking for a refund is effectively forcing me to work for free for my time spent helping you.

Ask Your Own Phone Systems Question
Was this answer helpful?
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 28,053
28,053 Satisfied Customers
Experience: Residential and commercial systems.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,983 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

357 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
Looking for and extra handset phone for my model# KX-TGF382
looking for and extra handset phone for my model# ***** looking … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
I recently purchased a Panasonic cordless phone TGF 340.
I recently purchased a Panasonic cordless phone TGF 340. … read more
Nathan
Nathan
Technician
28,053 satisfied customers
My Dect 6.0 system says Caller ID & Phonebook are:
my Dect 6.0 system says Caller ID & Phonebook are: unavailable … read more
Nathan
Nathan
Technician
28,053 satisfied customers
Its my landline. Att. It started after a storm and lightning
it started after a storm and lightning strikes. our phonev … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
Base no power. Panasonic yes
base no power JA: Do all the handsets for your system show the same message? Customer: panasonic yes JA: Have you tried a full system reset? The Phone Expert can walk you through the various steps. Cu… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
Love the phone but having trouble receiving a second call.
Love the phone but having trouble receiving a second call. H … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
We have panasonic cordless phones but have misplaced the
We have panasonic cordless phones but have misplaced the instructions. How do we add, delete or change numbers. Model no. KX-TGD220C. … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
54 satisfied customers
My handsets don't wort. My handsets don't work. My Uniden
my handsets don't work. My Uniden handset does workk … read more
Nathan
Nathan
Technician
28,053 satisfied customers
I just bought Model KZ-TGD530 -connected all the plugs and
I just bought Model KZ-TGD530 -connected all the plugs and it lights but does not ring I am a senior who has trouble with instructions on the computer please can I have a phone number to speak to a te… read more
Nathan
Nathan
Technician
28,053 satisfied customers
My phone is not connected -?? My phone is not working?
I was going to change to Century Link - changed my mind. They disconnected my phone outside in the process. Right now my phone is dead. Please help. … read more
Harry
Harry
891 satisfied customers
We can hear any answering machine message left through ALL
we can hear any answering machine message left through ALL of the handsets, how do we turn that feature off? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
Can I talk to you on the phone? Panasonic KX-TGA430B I have
Can I talk to you on the phone? JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: Panasonic KX-TGA430B I have 2. JA: How long has this been going on with your smartpho… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
Vetch model ia5877, s/n DF002898520, I just deleted an
Vetch model ia5877, s/n DF002898520, I just deleted an important message from the unit. How can I retrive it. Thank you for your assistance … read more
Harry
Harry
891 satisfied customers
It is my home phone. I can talk for several minutes and then
It is my home phone. I can talk for several minutes and then everything is garbled. I got a new phone set. It is portable. Is it the new set. I had a problem before at times with my old set. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
WHILE ON A CALL AND THEY ASK ME TO CLICK ON THE #1 OPTION IT
WHILE ON A CALL AND THEY ASK ME TO CLICK ON THE #1 OPTION IT NEVER LETS ME CONNECT. … read more
Nathan
Nathan
Technician
28,053 satisfied customers
We want to remove both of our recorded messages, but the
we want to remove both of our recorded messages, but the system won't let us. … read more
Nathan
Nathan
Technician
28,053 satisfied customers
We recently bought a house which has a Panasonic KX-Dt543
We recently bought a house which has a Panasonic KX-Dt543 phone system in it. All of the phones seem to work. We have on line(###) ###-####hooked up to the system. Is it possible to activate the voice… read more
Harry
Harry
891 satisfied customers
I have a Panasonic KX-TGF340 and the voicemail msg via phone
I have a Panasonic KX-TGF340 and the voicemail msg via phone co cannot stay erased. Tried # key and different series of menu keys and it still keeps coming back … read more
Nathan
Nathan
Technician
28,053 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x