Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Have two phone system cs6729, says "line in use", cannot…

Customer Question
Have two phone system...

Have two phone system cs6729, says "line in use", cannot clear to make calls, been without our landline for 3 days.

Technician's Assistant: What's the brand/model of your phone system?

Vtech cs6729

Technician's Assistant: How long has this been going on with your CS6729? What have you tried so far?

Three days

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Says "line in use" what will the charge be?

Submitted: 7 months ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 3 minutes by:
12/15/2017
Electronics Technician: Greg A., Engineer replied 7 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,677
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry to hear of any issue with your phones.

To help you with this issue, may I ask:

1) What landline phone service provider (phone company) you have for this phone line?

2) Do you have ANY other devices/phones (NOT part of the Vtech system) attached to this same phone line and if so, are they working properly?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Ask Your Own Phone Systems Question
Customer reply replied 7 months ago
century link
no
Customer reply replied 7 months ago
outside lines are fine
Customer reply replied 7 months ago
greg I would call but where we live cell phones keep breaking up, that is why we have land line
Electronics Technician: Greg A., Engineer replied 7 months ago

Hi again and thanks for that information.

I'm not sure what "outside lines are fine" means.

Can you explain a bit more?

Ask Your Own Phone Systems Question
Customer reply replied 7 months ago
it is with the phone, the box outside with a corded phone gets a dial tone.
Electronics Technician: Greg A., Engineer replied 7 months ago

OK - is the "box outside" on the same phone line as the Vtech system is connected to?

And is that a "test jack" that the corded phone is being connected to?

Ask Your Own Phone Systems Question
Customer reply replied 7 months ago
the phone company has you go to check line coming into the house. There is static on the line.
should I go back to century link?
Electronics Technician: Greg A., Engineer replied 7 months ago

IF the static is at the TEST JACK - where the service comes into the house, then yes, contacting Century link to report that issue would be the next correct step, as the issue is most likely with their service line coming into the home.

Let me know if that is NOT the case.

Thanks

Ask Your Own Phone Systems Question
Customer reply replied 7 months ago
greg I thought it would be a quick fix. I need to leave for an appt. soon.
Customer reply replied 7 months ago
told $5 for an answer.
Electronics Technician: Greg A., Engineer replied 7 months ago

IF this is a SERVICE ISSUE with Century Link (static on their line), then this may NOT be a "quick fix".

Also, We experts are "users" of this site - just like you - and have no access to ANY of your private information or account - including any stated charges for fees.

If you have ANY concerns about your account or site operation, You can contact the Customer Service department at the following page:
http://ww2.justanswer.com/contact-us

Please let me know if you have any more questions - about your phone system - now or in the future.

Take Care, Greg A.

Ask Your Own Phone Systems Question
Customer reply replied 7 months ago
are you there?
Electronics Technician: Greg A., Engineer replied 7 months ago

Yes - I'm here.

Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,677
9,677 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

9,677 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
We have a VTech cordless phone that's a few years old. Has
Hi Pearl. We have a VTech cordless phone that's a few years old. Has always worked well. The phones at both bases currently are unable to phone out. We can receive calls but can't call out. The batter… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Three vtech phones. All say line in use. Sometimes "no
Three vtech phones. All say line in use. Sometimes "no line". Have tried a recommended procedure: unpluging power removing batteries etc. … read more
Greg A.
Greg A.
Engineer
9,677 satisfied customers
My call waiting is no longer working. VTech. Since Monday of
Calling my server and they say its activated on their system… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I can't access my voice mail messages by calling my home
I can't access my voice mail messages by calling my home number. I enter 19 but nothing happens. I've also tried entering 191 but again nothing happens. … read more
Greg A.
Greg A.
Engineer
9,677 satisfied customers
Have an issue with my answering machine, for starters I
Have an issue with my answering machine, for starters I cannot leave a message, also cannot erase all of the calls I have received. … read more
Greg A.
Greg A.
Engineer
9,677 satisfied customers
Cannot make outgoing calls, but can recieve incoming calls.
cannot make outgoing calls, but can recieve incoming calls. have vtech phone. … read more
Eldon
Eldon
BS
216 satisfied customers
I just purchased a new vtech phone and I do not know how to
I just purchased a new vtech phone and I do not know how to extend the number of times it rings before I have to answer. It now rings 3 times and I would like it to ring at least 5 times. … read more
Greg A.
Greg A.
Engineer
9,677 satisfied customers
I don't get caller id on my v-tech landline phone. Model
I have just started comcast service 10 days ago, and didn't have that service before … read more
Harry
Harry
2,042 satisfied customers
Display continually shows "New Voice Mail" but no recording.
Display continually shows "New Voice Mail" but no recording … read more
Greg A.
Greg A.
Engineer
9,677 satisfied customers
I dropped my phone and it will ring when a call comes in,
I dropped my phone and it will ring when a call comes in, but there is no contact , with the person on the line or if we try dialing a number it doesn't go through.. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We have a VTech phone system. We've had it about 2 months.
We have a VTech phone system. We've had it about 2 months. Just lately we've had trouble with using the phones to make calls, can't get a dial tone! When we do receive a call it will only ring 3 times… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Vtech phone cs6929-3. My problem is this: The
I have a Vtech phone cs6929-3. My problem is this: The answering system is not working, The phone calling get an answer saying the system is full of messages, but I deleted every message every day, Wh… read more
Greg A.
Greg A.
Engineer
9,677 satisfied customers
We have rise broadband for internet and phone service we
We have rise broadband for internet and phone service we recently lost phone and internet service the internet has been restored and according to them our phone should be operating also. When attempti… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a VTECH phone DS6722-3. There is no sound on any of
I have a VTECH phone DS6722-3. There is no sound on any of the handsets today. I can call out, and I can take calls, but there is no sound. I cannot hear the person who is calling. I cannot hear the p… read more
Greg A.
Greg A.
Engineer
9,677 satisfied customers
My Vtech shows line in use and I am not sending any call or
My Vtech shows line in use and I am not sending any call or receiving. Model #CS6729-3 … read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
Relocated phone system to new residence. Phones work all
Relocated phone system to new residence. Phones work all functions except to make a call--receives calls fine. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Just bought a new Vtech phone-CS6729-3 and I'm charging one
Just bought a new Vtech phone-CS6729-3 and I'm charging one of the phones. Should the in use light be flashing while I'm charging it??… read more
Greg A.
Greg A.
Engineer
9,677 satisfied customers
MY vtech phone will connect with the person I'm calling, but
MY vtech phone will connect with the person I'm calling, but they do not hear my voice. Can this problem be fixed.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x