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I just hooked up my Panasonic speakerphone and I can't dial…

Customer Question
I just hooked up...

I just hooked up my Panasonic speakerphone and I can't dial out. I get a dial tone but once I start dialing it gives me a busy signal.

Technician's Assistant: What Panasonic system do you have?

22 key lcd speakerphone...its an old one

Technician's Assistant: How long has this been going on with your Panasonic system? What have you tried so far?

I just got the phone today and plugged it into the jack and I can hear the pages and the phone ring but when I try to dial out, I can't

Submitted: 7 months ago.Category: Phone Systems
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Answered in 1 hour by:
12/14/2017
Electronics Technician: Greg A., Engineer replied 7 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,410
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry I didn't see your question earlier and to hear of any issue with your phones.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? That model should be printed on a sticker on the bottom or back of the MAIN base station.

2) What landline phone service provider (phone company) you have for this phone line?

3) Do/Did you have ANY other phones (NOT part of the Panasonic system) attached to this same phone line and if so, are/were they working properly?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

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Customer reply replied 7 months ago
Panasonic DBS HAC VB 44223-G, serial # 8A0022211...that's all that is on the back of the phone. AT&T is land line provider. I have all Panasonic phones, no others and they are working.
Electronics Technician: Greg A., Engineer replied 7 months ago

OK - that appears to be a desk set for a "business phone system" - is that correct?

Thanks

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Electronics Technician: Greg A., Engineer replied 7 months ago

Hi again,

OK - that makes this a bit more complicated as the main system will need to be configured/programmed for this extra desk set.

That programming is outside my experience, so I will open your question for other experts to try and help.

Take Care, Greg A.

(im)

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