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I purchased the Panasonic KX-TG785 from Costco. the phones…

Customer Question
Hi I purchased the...

Hi I purchased the Panasonic KX-TG785 from Costco. the phones don't seem to be charging. I can use two of the phones but the others are static and buzz. What should I do.

Technician's Assistant: What device or product has sound issues?

3 of 5 handsets

Technician's Assistant: When did this sound problem start with your system?

Since I setup system, proceeding 7 hour recommended charge time

Technician's Assistant: Does it happen on all the handsets?

At first yes, but now only one of the hand sets is consistanly working

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Yes, the handset will say charged and when you go to answer the phone and you pick up the handset the screen then will say busy or shows it needs to charge.

Submitted: 7 months ago.Category: Phone Systems
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Answered in 4 hours by:
12/14/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 2,593
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
some of handsets are charge but when you answer phone screen goes blank and handset seems dead
Customer reply replied 7 months ago
Can I call tomorrow
Electronics Technician: Harry, Customer Service replied 7 months ago

Yes

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Customer reply replied 7 months ago
Thank you
Electronics Technician: Harry, Customer Service replied 7 months ago

You're welcome

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