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When people call me, the phone continues to ring without…

Customer Question
When people call me...

When people call me, the phone continues to ring without picking up my recording. I have checked the number of rings and set it to 4. I have reprogrammed my message. Help

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Panasonic cordless KX TG 6431

Technician's Assistant: How long has this been going on with your Panasonic phone? What have you tried so far?

A few days. I have tried re-recoding my message and reaffirming that I want 4 rings before the answering machine picks up.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I don't think so.

Submitted: 7 months ago.Category: Phone Systems
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Answered in 4 hours by:
12/14/2017
Electronics Technician: Greg A., Engineer replied 7 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,410
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry I didn't see your question earlier and to hear of any issue with your phones.

If you still need help with this issue, may I ask:

1) Does the Panasonic phone actually ring - for incoming calls - and can be answered successfully?

2) Can outgoing calls still be made successfully?

3) What landline phone service provider (phone company) you have for this phone line?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

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Category: Phone Systems
Satisfied Customers: 3,410
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Experience: Working with Electronics for 25+ years.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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