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D1688 can not connect away from home I tried using the

Customer Question
D1688 can not connect...

D1688 can not connect away from home I tried using the manuel no luck Thanks *****: Who makes your router?

Not connected to router hard line

Submitted: 7 months ago.Category: Phone Systems
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Answered in 5 hours by:
12/13/2017
Electronics Technician: Greg A., Engineer replied 7 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,674
Experience: Working with Electronics for 25+ years.
Verified

Hello Bert & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry I didn't see your question earlier and to hear of any issue with your d1688.

To help you with this issue, may I ask:

1) The FULL Make (brand name) & Model Number of the device you are working with?

2) Does the unit "connect" when you are NOT "away from home"?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

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Electronics Technician: Greg A., Engineer replied 7 months ago

Hi again,

I see it has been a while and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

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