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For some reason the answering service quit working and I…

Customer Question
Pearl, for some reason...

Pearl, for some reason the answering service quit working and I can't find the manuel to fix it.

Technician's Assistant: What's the brand/model of your phone system?

Panasonic KX -tg1061M

Technician's Assistant: How long has this been going on with your KX -TG1061M? What have you tried so far?

It started the middle of last week. I don't know how many days I didn't receive any calls on the answering machine. I haven't tried anything because I don't have a manuel.

Submitted: 7 months ago.Category: Phone Systems
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Answered in 5 minutes by:
12/12/2017
Electronics Technician: Nathan, Technician replied 7 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,784
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Technician replied 7 months ago

When someone calls you, are they hearing a different greeting than usual, or leaving messages that you don't recieve?

Or does it just ring endlessly when someone calls?

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Customer reply replied 7 months ago
It just rings.
Electronics Technician: Nathan, Technician replied 7 months ago

Okay it sounds like your answering function was accidentally turned off.

Please go to the main base station, and find the button that says ANS ON/OFF,

press that, just once, (a light may come one) then it should work again.

Let me know the results, please.

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Electronics Technician: Nathan, Technician replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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