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My phone got unplugged. can't send faxes. need to

Customer Question
My phone got unplugged...

My phone got unplugged. can't send faxes. need to reconfigure, but can't figure out how

Technician's Assistant: Are your device's other functions (printing, copying, scanning, etc.) working fine?

Yes

Technician's Assistant: When did this fax issue begin?

A few days ago

Submitted: 8 months ago.Category: Phone Systems
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Answered in 1 minute by:
12/11/2017
Electronics Technician: Russell H., Service Tech replied 8 months ago
Russell H.
Russell H., Service Tech
Category: Phone Systems
Satisfied Customers: 12,921
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Where did the phone get unplugged please? at the wall jack, at the phone service modem (if digital phone service with a modem box), or at the device (voice telephone, or faxing device) ?

And what faxing device do you have, by maker name at least (e.g. Panasonic, HP, Canon, Epson) ?

With that information I will advise you.

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Customer reply replied 8 months ago
At the phone itself. Faxing device is obi110.
Electronics Technician: Russell H., Service Tech replied 8 months ago

OK. What machine do you do the faxing with, i.e. what machine do you put the paper to be faxed into, please? Canon, HP, Panasonic, or what brand, please?

(I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.)

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