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I HAVE A UNIDEN WHICH IS SEVERAL YEARS OLD NOW AND THOUGHT I…

Customer Question
I HAVE A UNIDEN...

I HAVE A UNIDEN WHICH IS SEVERAL YEARS OLD NOW AND THOUGHT I ONLY NEEDED A NEW BATTERY. HAVE NEVER SPOKEN WITH UNIDEN BEFORE. PURCHASED MY PHONE AT BEST BUY AND IT IS NOW SEVERAL YEARS OLD. MY QUESTION IS HOW DO I OBTAIN A NEW BATTERY. IT MAY BE A SILLY QUESTION, BUT I CAN CALL OUT BUT NOT RECEIVE CALLS ON THE PHONE. THE #88 SHOWS UP ON MY SCREEN. MY BATTERY PART NO. IS BT-905. I PURCHASED THE PHONE AT BEST BUY.

Technician's Assistant: What Uniden model do you have?

I AM LOOKING NOW, MAY BE THE MODEL IS ON THE PHONE ITSELF SOMEWHERE. COULD YOU WAIT FOR SEVERAL SECONDS AND I WILL LOOK AT PHONE?

Technician's Assistant: How long has this been going on with your Uniden phone? What have you tried so far?

I HAVE TRIED CALL MY PHONE USING MY CELL PHONE GREAT CALL. THE PHONE RINGS BUT THERE IS NOTHING WHEN I PICK UP - SILENCE. IT SOUNDS SILLY, BUT I AM INTERESTED TO KNOW IF IT IS THE BATTERY REPLACEMENT I NEED. THE PHONE HAS ALWAYS WORKED REALLY WELL AND I HAVE HAD IT A LONG TIME WITH NO PROBLEMS - THAT IS WHY I WONDERED IF I COULD GET A BATTER AT THE BATTER STORE OR COULD ORDER FROM UNIDEN A REPLACEMENT, BUT I AM NOW SURE IF THIS IS WHAT I NEED OR IF THERE IS SOMETHING ELSE WRONG AND DO NOT KNOW HOW TO TEST. THANKS FOR YOUR HELP.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

NOT THAT I CAN THINK OF. IT HAS NOT BEEN WET AND HAS BEEN HANDLED PROPERLY. I HAVE A MY UNIDEN BOOKLET THAT I RECEIVED IN THE PACKAGE WHEN I OBTAINED IT YEARS AGO.

Submitted: 5 months ago.Category: Phone Systems
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Customer reply replied 5 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 5 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 5 months ago
I WILL REPEAT THAT I HAVE A TELEPHONE EXAI 978. PLEASE LET ME KNOW IF THIS PHONE IS PAST THE AGE TO ASK QUESTIONS ABOUT. I WOULD PREFER A PHONE NUMBER TO TALK TO A PERSON SO THAT I MAY PROVIDE THE CORRECT INFORMATION TO THEM. THANK YOU. ***** HAVE A PHONE NUMBER IF POSSIBLE. THE OTHER PHONE NUMBERS IN THE BOOK ARE ONLY RECORDINGS. THANKS
Answered in 32 minutes by:
12/11/2017
Electronics Technician: Nathan, Technician replied 5 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 29,593
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Technician replied 5 months ago

Because this is an older model phone, and far past its service life, there is no longer any support available from uniden, and you would not be able to find parts locally.

You may order a new battery online though here: http://amzn.to/2Bac8cy

Best regards,

Nathan

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Nathan
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 29,593
29,593 Satisfied Customers
Experience: Residential and commercial systems.

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