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Cordless telephone TX TGA470. Dropped the handset on a

Customer Question
Cordless telephone TX TGA470...

Cordless telephone TX TGA470 B. Dropped the handset on a hardwood floor..After few squeaks it went totally dead. I winder if a connection got loose and whether I could fix that./and, how one open the back?

Technician's Assistant: What's the brand/model of your phone system?

Panasonic KX TGA470

Technician's Assistant: How long has this been going on with your Panasonic system? What have you tried so far?

This happened last night. I have done nothing other than rapping it a very few time and addressing harsh comments which produced nothing.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I cannot think of any other facts to share. I might have neglected to Sy the I Have had this phone 3-4 years,

Submitted: 7 months ago.Category: Phone Systems
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Answered in 32 minutes by:
12/6/2017
Electronics Technician: Nathan, Technician replied 7 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,819
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Technician replied 7 months ago

This would tend to indicate internal hardware damage to the handset.

The one thing you can try is to reset it, by removing the batteries from the handset for at least 15 minutes,

replace them,

then set the handset on the main base station (as though charging) for a few minutes, then test for functionality.

If no change, then it did sustain damage from the drop. These handsets are not repairable, at least not in any practical terms. There are no parts for them and labor would be 4x the value of the system. There are no user serviceable parts inside and to even try to open it requires cracking the case open which would end up further damaging it beyond repair.

You can still order a replacement (used) handset though, if needed, here: http://amzn.to/2BPvWPV

To buy a new handset would cost more than a whole new phone system.

Best regards, ***** ***** for the news,

Nathan

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Electronics Technician: Nathan, Technician replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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