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Have digital cordless answering system model #KX-TGD224 The…

Customer Question
Have digital cordless answering...

Have digital cordless answering system model #KX-TGD224 The answering system will not play our recorded message or prerecorded message to the incoming caller. I have followed instruction in booklet by recording both personal message and prerecorded message.

Technician's Assistant: What's the brand/model of your phone system?

Panasonic KX-TGD224

Technician's Assistant: How long has this been going on with your KX-TGD224? What have you tried so far?

A week. I reentered the greeting twice which did not work. So I tried switching to the prerecorded message twice. I did not work either time

Submitted: 8 months ago.Category: Phone Systems
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Answered in 6 minutes by:
12/6/2017
Electronics Technician: Louie, Technician replied 8 months ago
Louie
Louie, Technician
Category: Phone Systems
Satisfied Customers: 13,501
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, when calling your home number using another phone (cellphone) what message is heard please?

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

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Customer reply replied 8 months ago
Nothing. Just a dead sound
Electronics Technician: Louie, Technician replied 8 months ago

Which phone company is the service provider for your home/landline phone?

And is the ANSWER ON indicator lighted at the main/base unit?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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