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I have line in use - but all 3 phones are standing in front…

Customer Question
I have line in...

I have line in use - but all 3 phones are standing in front of me plugged into the charger

Technician's Assistant: What's the brand/model of your phone system?

Vtech DECT 6.0

Technician's Assistant: How long has this been going on with your VTech system? What have you tried so far?

Since the start but I didn't get around to it/bothered but now my mobile died on me so I need a phone

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

We have Opticomm as an internet/phone provider

Submitted: 7 months ago.Category: Phone Systems
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Answered in 5 minutes by:
12/6/2017
Electronics Technician: Nathan, Technician replied 7 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,789
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

Ask Your Own Phone Systems Question
Electronics Technician: Nathan, Technician replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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