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I have a Panasonic base phone (model # KX-TGP471) with a…

Customer Question
I have a Panasonic...

I have a Panasonic base phone (model # KX-TGP471) with a wireless remote handset. (MODEL # KX-TGA939T). The remote handset is not working though the charger and the base set are. I think I need to replace the batteries but they do not tell me the battery size. What size do I need and where can I buy them?

Technician's Assistant: Did this handset come with your Panasonic system, or was it bought separately?

Yes it came with the system.

Technician's Assistant: Do all the handsets show the same message?

Sorry, the issue has just changed. I just replaced the old batteries and now I get a dial tome on the headset and can dial a number which connects to a called number..

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

What does not work was my original problem which is that I can not get a dial tone or receive a call using the speaker headset. I bought the headset recently to replace on that I lost on a trip. It has worked fine for months. It is a headset by Power Gear.

Submitted: 8 months ago.Category: Phone Systems
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Answered in 2 minutes by:
12/5/2017
Electronics Technician: Nathan, Technician replied 8 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 31,377
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Technician replied 8 months ago

These phones use a rechargeable NiMH AAA style battery, which you may order here: http://amzn.to/2iqbVqE

Can you tell me the model of the headset you are using?

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Customer reply replied 8 months ago
Forget it...I sloved the problem with other Tech help as I got a message that answering my question would cost @$23+. So I exited and will not pay any fees. Thanks for trying...
Electronics Technician: Nathan, Technician replied 8 months ago

You paid the agreed upon fees already when posting your question.

If you need more help I'm happy to assist under the fees you've already paid.

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