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We took delivery of our new cordless telephones (KX-TG785SK)

Customer Question
We took delivery...

We took delivery of our new cordless telephones (KX-TG785SK) two days ago. I am still trying to find where connect the telephone line cord to after first connecting it to the unit. The quick guide says it connects to the "single

Technician's Assistant: What's the brand/model of your phone system?

KX-TG785Sk

Technician's Assistant: How long has this been going on with your phone system? What have you tried so far?

We took delivery two days ago. I've looked in all the packing material but I

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Do not find the "single-line jack (RJ11C)" whatever to connect the line from the unit.

Submitted: 7 months ago.Category: Phone Systems
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
I am completely lost in this entire network of customer support.
Answered in 11 minutes by:
12/4/2017
Electronics Technician: Nathan, Technician replied 7 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,759
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Technician replied 7 months ago

The rj11 phone cord plugs to a wall telephone jack, and the other end is on the upper back of the panasonic main base station, right next to the power cord connection.

Only the main base station has a phone cord, the smaller satellite stations get power only.

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Customer reply replied 7 months ago
You betcha. Just pretend you're answering your old decrepit grandfather.Nathan, WHAT wall telephone jack? I've got the line out from the base .... Ooops Wait a minute, does the line in from the unit plug into a (Oh brother! I can't believe I'm just now wondering about this) telephone outlet on the wall? (I think I've already answered my answer my question, right?)
Electronics Technician: Nathan, Technician replied 7 months ago

Yes, that is exactly what I meant by a wall jack, a telephone outlet in the wall. The panasonic needs a phone line connection to your provider, usually in the form of a phone wall outlet.

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Electronics Technician: Nathan, Technician replied 7 months ago

Hello, it appears your question is still open.

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