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I hotel phone console has static during the call. Sx 50.

Customer Question
I hotel phone console...

I hotel phone console has static during the call

Technician's Assistant: What's the brand/model of your phone system?

Sx 50

Technician's Assistant: How long has this been going on with your phone system? What have you tried so far?

Since almost year

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Only static when we use the console but if we transfer the call to any other device/phone , it is good

Submitted: 7 months ago.Category: Phone Systems
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Answered in 5 hours by:
12/1/2017
Electronics Technician: Pete, Engineer replied 7 months ago
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 20,378
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 7 months ago

How many phones are connected to the phone system?

Are all phones affected?

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Customer reply replied 7 months ago
I have total 59 phones at our hotel. Only Console phone is affected with the flickering noise. If I transfer the call to another phone then there is no flickering issue. The console I tested at another hotel where they have same sx-50 system and my console is working fine without any flickering. The flickering is for both incoming and out going calls. If I put the console on night mode and pickup the call on night attendant, no issue of flickering.
Electronics Technician: Pete, Engineer replied 7 months ago

Ok, then the problem is only with the console phone - have you checked all wiring connections on it?

Try replacing the wiring, and the handset if necessary.

Let me know if that works?

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