Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

I cannot access my voice mail. I enter the *98 number and am…

Customer Question
I cannot access my...

I cannot access my voice mail. I enter the *98 number and am asked to type in my password ***** I do but am told the number cannot be reached.Hoe do I separate the *98 and the password?

Technician's Assistant: Just to clarify, what device or product are you trying to access?

Panasonic Digital cordless phone KX TGC380C

Technician's Assistant: How long has this been going on with your Digital? What have you tried so far?

It is a new phone so I have only tried for about 2 days before getting in touch with you.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No thanks.

Submitted: 7 months ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 4 hours by:
12/1/2017
Electronics Technician: Pete, Engineer replied 7 months ago
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 20,365
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Phone Systems Question
Electronics Technician: Pete, Engineer replied 7 months ago

Just dial *98 first, then when prompted you can enter the password.

The numbers may appear as one on your phone, however the voicemail system will recognize them as separated.

If it still won't work, try dialling 1198 instead.

And if that doesn't work, try dialling 1-***-***-**** toll-free from anywhere in Canada and follow the prompts to access your voicemail.

--------------------
Happy Holidays!
Your satisfaction is my priority; I hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
Pete.
--------------------

Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 20,365
20,365 Satisfied Customers
Experience: Over 16 years experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

3,353 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
Just bought new Panasoniclink2cell Cordless Telephone
just bought new Panasoniclink2cell Cordless Telephone KX-TG785SK. Having difficulty with connecting to handle voice mail messages. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,353 satisfied customers
I got a new cordless phone for Xmas and I just can't get
I got a new cordless phone for Xmas and I just can't get seem to be able to activate voice mail. I need my voice mail really bad. Help !!! … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,353 satisfied customers
I have a Panasonic KX-TGE433B Cordless Phone SYstem. I have
I have a Panasonic KX-TGE433B Cordless Phone SYstem. I have 2 voice mails that I am unable to get to. I have put in my telephone number, then the 4 number password ***** by the #, then pressed #1 and … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I show a voice mail but when I press star and 98 its all in
I show a voice mail but when I press star and 98 its all in french … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I have a cordless phone. Recently I was getting a Messages
I have a cordless phone. Recently I was getting a Messages full on the phone. In the process of trying to fix the problem my uncle trying to help we got back to the site asking for our PIN. I do not k… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I recently got a set of 5 panasonic phones, DECT cordless.
I recently got a set of 5 panasonic phones, DECT cordless. The voice mail does not work. As instructed, I entered a code for VM. Now whenever I use my iPhone I receive the message, "New Voice Mail, Pr… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
PANASONIC CORDLESS PHONE KX-TG9542 - HOW DO I SET THE LOCAL
PANASONIC CORDLESS PHONE KX-TG9542 - HOW DO I SET THE LOCAL VOICE MAIL ACCESS PHONE NUMBER? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,353 satisfied customers
Panasonic phone KX-TGEA-20 I have received a voice mail
panasonic phone KX-TGEA-20 I have received a voice mail message. I never activated voice mail. How do I access or delete the message ? Thanks… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,353 satisfied customers
I have a Panasonic Digital Cordless Answering System: Model
I have a Panasonic Digital Cordless Answering System: Model No. KX-TG6641 which has suddenly stopped allowing us to retrieve our messages from outside our home. I spoke to Comcast (our phone provider)… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,353 satisfied customers
I CANNOT RETRIEVE MY PHONE MESSAGES. I THINK I PUT A PASSWORD
I CANNOT RETRIEVE MY PHONE MESSAGES. I THINK I PUT A PASSWORD ***** BUT I DO NOT REMEMBER IT. I CAN I CLEAR THE OLD PASSWORD ***** ENTER ANOTHER ONE.… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,353 satisfied customers
How do I get rid of the voice answering message on my Panasonic
How do I get rid of the voice answering message on my Panasonic phone after 4 rings and interfering with our own voice mail message? How do I know my VISA card has not now been corrupted?… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,353 satisfied customers
my phone kx-tg4734 displays "new voice mail press VM. when
my phone kx-tg4734 displays "new voice mail press VM. when I do this "dial vm no. 0-00-0-01-05" then 3380 comes up. how can I get out of this. it appears to have something to do with the answering sys… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,353 satisfied customers
VOICE MAIL - While programming my new telephone - KX-TG6592T
VOICE MAIL - While programming my new telephone - KX-TG6592T - I screwed up badly. Instead of entering Verizon's voice mail access number, I entered my password XXXXX means I can't even clear the digi… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
I bought a Panasonic 6.0 Digital Cordless KX-TG4751 Series.
I bought a Panasonic 6.0 Digital Cordless KX-TG4751 Series. The display on all the phones say: NEW VOICE MAIL PRESS VM When I do my carrier - Verizon says wrong number. I cannot get the VM message to … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,353 satisfied customers
I have a RCA speaker phone model 25104. In detail, how to
I have a RCA speaker phone model 25104. In detail, how to I set it up to hear my voicemail messages. Do not send me a page of the manual it is NOT user friendly… read more
SQLVoIPGuy
SQLVoIPGuy
Engineer
Master's Degree
67 satisfied customers
We moved three weeks ago and because there is no Fios in our
We moved three weeks ago and because there is no Fios in our area we changed from Verizon to Comcast for our service. Our Panasonic phone, however, responds to voice mail by giving the old message "We… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
I have a phone and cannot retrevie my Messages cause I cant
I have a phone and cannot retrevie my Messages cause I can't put in my log in to do so. I can't remember that password XXXXX you help me?… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,353 satisfied customers
Hi - I have a Panasonic Phone model #kx-tga541s. not sure
Hi - I have a Panasonic Phone model #kx-tga541s. not sure why, but the voice mail seems to have stopped working. usually, i dial the home phone number and it gets me into voice mail. now i get a busy … read more
Shaheen
Shaheen
Technician
High School or GED
43 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x