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Just purchased a KX-TG785 Phone from HSN. There is no dial…

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Just purchased a KX-TG785 Phone...
Just purchased a KX-TG785 Phone from HSN. There is no dial tone. Phone line works.
I have Comcast. I do not know if they have DSL. Maybe I am missing something
Submitted: 7 months ago.Category: Phone Systems
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Answered in 14 minutes by:
11/30/2017
Electronics Technician: Greg A., Engineer replied 7 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,676
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry to hear of any issue with your phones.

To help you with this issue, may I ask:

1) Did or do you have another phone connected to the phone line - and if so, does that phone still work?

2) Have any of the handsets had the batteries installed and been charged - for AT LEAST an hour?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

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Electronics Technician: Greg A., Engineer replied 7 months ago

Hi again,

I see it has been a while and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

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