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My phone model KX-TGDA20 displayes "messages full" when I…

Customer Question
My phone model KX-TGDA20...

My phone model KX-TGDA20 displayes "messages full" when I try to retrieve my messages it says" "no new messages"

Technician's Assistant: When did you last charge your KX-TGDA20?

It is always charging on the base.

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power button)?

Where is the power button. I never used it.

Technician's Assistant: The Cell Phone Technician will be able to walk you through that. Anything else you want the Phone Expert to know before I connect you?

No.Thank you!!

Submitted: 7 months ago.Category: Phone Systems
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Answered in 2 minutes by:
11/28/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 47,276
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you press the erase button twice on the base unit and tell me if this clears it please

Let me know the results please

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Customer reply replied 7 months ago
There are no buttons to press!!!!!!
Customer reply replied 7 months ago
There are no buttons to press. I am beginning to think this is a scam!!!!!! Prove me wrong!!!!!
Customer reply replied 7 months ago
You keep trying to steer me into a pay situation.
Customer reply replied 7 months ago
Your free trial will cost me money!!!!!!
Electronics Technician: Richard, Customer Service replied 7 months ago

Hi there

On the base unit you press the erase button twice.

Please do this

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