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Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 21417
Experience:  Over 16 years experience installing and repairing electronics.
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Have a landline that hasn't worked right since 11/16. I have

Customer Question

have a landline that hasn't worked right since 11/16. I have already missed the call that infirmed me my mother had died. I was wondering if you can tell me when the line will be repaired. I believe a work order has been done.
JA: When did you last charge your phone?
Customer: it is a land line
JA: Have you tried a force reboot (pressing and holding the Power button)?
Customer: the problem is with the line coming onto the house. whenever it rains, I have problems for 2 or 3 days following.
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: I just need to know when someone is scheduled to fix the problem.
Submitted: 11 months ago.
Category: Phone Systems
Expert:  Pete replied 11 months ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 11 months ago.

Sorry to hear about your personal circumstances.

Who is your landline service provider?

Have you already reported the fault?

Customer: replied 11 months ago.
1) ATT 2)yes 3) do you know when service on my line will be done?
Expert:  Pete replied 11 months ago.

I cannot see your ATT account information.

To find out when the service will be done, you will need to get in touch directly with ATT:

https://www.att.com/esupport/article.html#!/local-long-distance/KM1010673