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Recorder will not work. Red light is on but will not record…

Customer Question
Recorder will not work...

Recorder will not work. Red light is on but will not record messages.

Technician's Assistant: What device or product does this involve?

Digital cordless phone KX-TG403SK

Technician's Assistant: How long has this been going on with your KX-TG403SK? What have you tried so far?

Tried everything instruction book said.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Play stop does not light up

Submitted: 7 months ago.Category: Phone Systems
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Answered in 5 hours by:
11/25/2017
Electronics Technician: Louie, Technician replied 7 months ago
Louie
Louie, Technician
Category: Phone Systems
Satisfied Customers: 13,437
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, which / where is this red light please?
And to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

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Category: Phone Systems
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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