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When our security company calls us and leaves a voice mail…

Customer Question
When our security company...

When our security company calls us and leaves a voice mail we can no longer manage the voice mail.

Technician's Assistant: What's the make/model of your device? How old is it?

It is a land line number(###) ###-#### We had this before and have to go in and delete the security company voice mail message.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It started about Thursday when a power outage triggered a call from the security company. I do not know how to access any troubleshooting.

Submitted: 7 months ago.Category: Phone Systems
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Answered in 4 hours by:
11/21/2017
Electronics Technician: Pete, Engineer replied 7 months ago
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 20,339
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 7 months ago

Have you tried restarting the voicemail system?

Power it off for a few minutes, then turn it back on again.

Let me know if that works?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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