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We used to have "caller/number identification" on our TV.

Customer Question
We used to have...

We used to have "caller/number identification" on our TV. It's not on there now. We really need the ID as we have been getting "snarky" phone calls and had to block numbers.

Technician's Assistant: How old is the phone?

3/4 years old I think!

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I think we have had the ID part for years. We signed up for Xfinity in the Spring. Since it just happened a week or so ago, I haven't one anything as I would not know where to start!!

Submitted: 8 months ago.Category: Phone Systems
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Answered in 5 hours by:
11/21/2017
Electronics Technician: Pete, Engineer replied 8 months ago
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 20,365
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 8 months ago

Press the OK/Select button on your Xfinity remote control. You will see the Interactive TV Menu screen.

Use the left and right arrow keys on your remote to turn Caller ID On or Off.

Let me know if that works ok for you?

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Customer reply replied 8 months ago
NO THANK YOU, ***** ***** SAYS I SHOULD NOT HAVE CALLED. I'M VERY SORRY, HE DOESN'T UNDERSTAND. ***** *****.
Customer reply replied 8 months ago
WHEN I SAID YOU WERE GOING TO CALL, HE SAID NO. SORRY
Electronics Technician: Pete, Engineer replied 8 months ago

That's ok, we can cancel the phone call.

Is there anything else I can help you with at all?

Don't forget to rate my help, it is how the site rewards me for my time :)
Pete.

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