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I have had apackage w/ direc tv, verizion internet and a…

Customer Question
I have had apackage...

I have had apackage w/ direc tv , verizion internet and a tel. land line. I would like to know if the slowness and the cut of any thing I'm listening to on line stoppes every few second then comes back in 10 seconds or so . this happens every time I'm using my computer . my daughter thinks the internet is to slow ? can you help direct tv was little help

Technician's Assistant: How old is the phone?

Its a wireless land line type and 5 years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I really don't know what to try because I allways make a bad situation worse .

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Also there are times that the screen goes dark for 5 seconds or so but not very often.

Submitted: 8 months ago.Category: Phone Systems
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Answered in 1 day by:
11/22/2017
Electronics Technician: Harry, Customer Service replied 8 months ago
Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 2,626
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 8 months ago
I would like your thoughts on my problem
Electronics Technician: Harry, Customer Service replied 8 months ago

What is the package that you have paid for?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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