Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

My Digital Corded/Cordless Answering Machine is difficult to…

Customer Question
My Digital Corded/Cordless Answering...

My Digital Corded/Cordless Answering Machine is difficult to hear when playing back messages or when putting on the speaker phone (like when on hold so to pick up when someone comes on) and I can't fix this. The hearing on the phone is fine.

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

KX-TGF350

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

For a couple of months. Tried raising the volume, but did not help this problem

Submitted: 8 months ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 52 minutes by:
11/20/2017
Electronics Technician: Nathan, Technician replied 8 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,867
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Does this happen on all the handsets, or just on the base station?

Ask Your Own Phone Systems Question
Customer reply replied 8 months ago
I don't play messages on the handsets, but the volume on the handsets is low for speakerphone
Electronics Technician: Nathan, Technician replied 8 months ago

Is that only in speakerphone mode, or when using the earpiece speaker as well?

Ask Your Own Phone Systems Question
Customer reply replied 8 months ago
Hearing on the phone for conversations is just fine. The problem is only as reported--playing back messages is very low until the last few words, then it goes up. The speakerphone is so low you can barely tell it is on (like music playing when you are on hold.
Electronics Technician: Nathan, Technician replied 8 months ago

Thank you for clarifying,

This indicates a hardware fault in the base station,

The one thing you may attempt yourself is to fully reset the system:
1) unplug both power and phone lines from the main base.
2) wait at least 15 minutes, then restore all
3) check for functionality.

Ask Your Own Phone Systems Question
Customer reply replied 8 months ago
The speakerphone seems improved, but the messages are still low, but go up the last few words.
Electronics Technician: Nathan, Technician replied 8 months ago

Thank you for the update, I'm sorry I missed you yesterday, when you "opted out" a few minutes after your last post, I did not have time to receive your message and respond back, and was then blocked from being able to receive your message until now.

If the problem continues, this is a hardware failure in the base station as I mentioned before. There is no "fix" for that, as these systems are not repairable.

You would then have 2 options, you could either replace the phone system entirely (you can't buy just a base station alone), or you could keep using it as-is, but turn off the answering machine and instead use a voicemail service provided by your phone company. I can help with voicemail information or replacement recommendations if you'd like.

Ask Your Own Phone Systems Question
Customer reply replied 8 months ago
Hello, please opt-out will find another Expert. Not happy with the ans. Thanks!
Electronics Technician: Nathan, Technician replied 8 months ago

I'm sorry I can't provide a more optimistic answer. This is a hardware issue and I can't change the facts of the diagnosis.

Best of luck to you,

Nathan

Ask Your Own Phone Systems Question
Electronics Technician: Harry, Customer Service replied 8 months ago
Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 2,644
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Phone Systems Question
Customer reply replied 8 months ago
but Nathan said there was no solution other than to replace my phone system (which is about a year old) or switch to VM from my cable provider. So I gave up.
Electronics Technician: Harry, Customer Service replied 8 months ago

Yes, he was correct with his reply.

Happy Thanksgiving!

Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,410
3,410 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

3,410 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
Need help setting up digital answering machine on a
Need help setting up digital answering machine on a Panasonic Cordless phone with a digital answering machine. I and another person have tried numerous times following the directions in the manual. It… read more
Nathan
Nathan
Technician
30,867 satisfied customers
I bought a new cordless phone set model no. KX-TGD564 and it
I bought a new cordless phone set model no. KX-TGD564 and it works fine except it always has a message saying "Voicemail message via phone co." when not being used. I have set up my voicemail and work… read more
Nathan
Nathan
Technician
30,867 satisfied customers
I have a Panasonic Digital Cordless Phone System model no.
I have a Panasonic Digital Cordless Phone System model no. KX-TG4500. A couple of weeks ago, I unhooked the phone line and plugged it into a fax machine. I returned it to the phone and now the phone w… read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
59 satisfied customers
When I am on a call and someone calls me, they get a massage
When I am on a call and someone calls me, they get a massage telling me my answering has not been set up. I've had this phone for some time and I get massages all the time when I am not on the line. H… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,410 satisfied customers
I can't get my personal recorded message to answer my phone.
I can't get my personal recorded message to answer my phone … read more
Nathan
Nathan
Technician
30,867 satisfied customers
Ops, it is my phone:) It is a panasonic 2 line cordless
It is a panasonic 2 line cordless phone with Link to Cell … read more
Harry
Harry
Customer Service
2,644 satisfied customers
We have a Panasonic KX-TGF350 phone and we get busy signals
We have a Panasonic KX-TGF350 phone and we get busy signals tones on the message after someone leaves a message. We love this phone but not so fond of the busy signal tones. Is there anything we can do? Thank you … read more
Nathan
Nathan
Technician
30,867 satisfied customers
I just purchased a Panasonic KX-TGD222C model, but when the
I just purchased a Panasonic KX-TGD222C model, but when the answering feature comes on there is a lot of background noise and it's hard to understand the message left. The base phone is in room away f… read more
Nathan
Nathan
Technician
30,867 satisfied customers
I want to know how to unblock a phone number on the digital
I want to know how to unblock a phone number on the digital corded/cordless answering system model KX-TGF350 I purchased from HSN. I blocked a number by mistake and the manual does not explain this … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
We have the Panasonic digital corded/cordless phone KX-TGF
We have the Panasonic digital corded/cordless phone KX-TGF model. Is it possible to set the volume of the answering machine part so people in our waiting room don't hear the person who is leaving the … read more
Nathan
Nathan
Technician
30,867 satisfied customers
Panasonic digital cordless answering system Model KX-TGE240
Panasonic digital cordless answering system Model KX-TGE240 B purchased 12-20155-31-17 2 days ago, picked up home phone to use, no dial tone. Replaced batteries, phone charged.Still no dial tone.I can… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,410 satisfied customers
I can't delete messages in my mailbox on a model 922
I can't delete messages in my mailbox on a model 922 cordless phones. When someone tries to leave a message, the get: Mailbox full … read more
Nathan
Nathan
Technician
30,867 satisfied customers
Panasonic digital Corded/cordless answearing system is fine
Panasonic digital Corded/cordless answearing system is fine except for one cordless phone. There is a home base phone and 4 other extention type of phones that just need to be plugged in. One of the p… read more
Nathan
Nathan
Technician
30,867 satisfied customers
I PROGRAMED MY NEW PHONETOK RECORD MY MESSAGE, IT REPEATS MY
I PROGRAMED MY NEW PHONETOK RECORD MY MESSAGE, IT REPEATS MY MESSAGE BACK TO ME BUT WHEN A CALL COMES IN, MY MESSAGE IS NOT THERE. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,410 satisfied customers
I have a Panasonic KX-TGA653 that a Message Full appeared. I
Good Evening I have a Panasonic KX-TGA653 that a Message Full appeared. I always delete messages, so what gives and I can't seem to delete it. Any ideas? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,410 satisfied customers
I have a Panasonic KX-TGA470 answering machine. Can I record
I have a Panasonic KX-TGA470 answering machine. Can I record the greeting from a remote site? I want someone to call in and record the greeting for me and they can't use my machine at the house.… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,410 satisfied customers
My name isXXXXX and I ordered an expandable Digital
My name isXXXXX and I ordered an expandable Digital Cordless Phone. I would like to raise the volume to a higher level. Is there any to do this. The volume is already up as high as it will go. I am a … read more
Nathan
Nathan
Technician
30,867 satisfied customers
AFTER several years with no problem, my answering service no
AFTER several years with no problem, my answering service no longer delivers my message to the caller that i am not at home. I have created a new message which plays fine, but still doesn't pick up af… read more
romr2009
romr2009
Bachelor's Degree
345 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x