Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

I have a panosonic bluetooth phone set I just purchased and…

Customer Question
I have a panosonic...

I have a panosonic bluetooth phone set I just purchased and was very disappointed to learn it did not have a headset jack for my panosonic headset. so I went out and bought a blue tooth headset.

Technician's Assistant: How old is the phone?

The only way I can use the headset is for incoming calls. I cannot make outbound calls using the headset

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I just bought the panosonic phone set

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

What I just told you?

Submitted: 8 months ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 3 hours by:
11/20/2017
Electronics Technician: Greg A., Engineer replied 8 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,683
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry I didn't see your question earlier and to hear of any issue with your phones.

If you still need help with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base station (model should begin with KX-TG).

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Ask Your Own Phone Systems Question
Customer reply replied 8 months ago
KX-TGD560
KX-TG744SK
Two stickers on the bottom
Electronics Technician: Greg A., Engineer replied 8 months ago

Hi again and thanks for that information.

You should be able to have the Bluetooth headset participate in an OUTGOING call - IF the "Call Sharing" feature of the system (ON by default) has not been changed.

The basic process is that you make the call with a handset, then tap the button on the Bluetooth headset - once the call starts ringing - to "join" the call. At that point you should be able to press the OFF button on the handset - to take the handset out of the conversation.

NOTE: If the OFF button on the handset cuts off the Bluetooth headset, use the MUTE function of the handset - to mute the handset microphone.

As a reference, I have grabbed/enhanced the instructions related to using the Bluetooth headset during calls. These instructions are attached as an image (click link below if needed).

Please let me know if that works for you or if you have any more questions.
If this has helped answer your question(s), please take a moment to rate MY service level (5-star is my goal) so that I get credit for my time helping you with this question.
You should see some "stars" (and SUBMIT button) to do that, but please let me know if you do NOT see them (you may have to REFRESH your screen) or can not use them.

Thanks, ***** *****
--. .-
(im)

Ask Your Own Phone Systems Question
Electronics Technician: Greg A., Engineer replied 7 months ago

Hi again,

I see it has been a while and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

Ask Your Own Phone Systems Question
Customer reply replied 7 months ago
There is apparently a problem with the Panosinic phones as I had already done that call sharing thing as it said in the manual. I am returning them. I spoke with a Delton guy personally (for free) and he said if I can answer but not dial out it’s a phone problem.
Electronics Technician: Greg A., Engineer replied 7 months ago

Hi again,

Can I assume that the "Delton guy" is a representative of either the service provider or retailer?

If so, and they are taking the phone system back and exchanging it for a TESTED and WORKING system, that would be the right thing to do.

Please let me know if you have any more questions about this phone system.

Thanks, ***** *****

(im)

Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,683
9,683 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

9,683 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
Recently purchased a a telephone headset kx-tgda50/51. cvan
recently purchased a a telephone headset kx-tgda50/51. cvan this be in an … read more
Harry
Harry
2,048 satisfied customers
I just bought a KX-TGD563 and paired it with my Bose OE
I just bought a KX-TGD563 and paired it with my Bose OE bluetooth headset. I am able to answer incoming calls using the headset answer button but if I dial out, I cannot seem to get the headset to con… read more
Harry
Harry
2,048 satisfied customers
I CAN'T GET MY TELEPHONE TO CONNECT BY BLUE TOOTH. WHAT IS
I CAN'T GET MY TELEPHONE TO CONNECT BY BLUE TOOTH. WHAT IS THE PROCESS? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I tried to connect my iPhone blue tooth to our new kx-tgf572
I tried to connect my iPhone blue tooth to our new kx-tgf572 phone set and was partially unsuccessful. so i disconnected from my cel phone. the problem is that I can not receive phone calls now on my … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have KX-TG6441 Cordless phones( at least 5 yrs old) that
I have KX-TG6441 Cordless phones( at least 5 yrs old) that has T-Coil, is this a blue tooth capable. If so, can I hook up my hearing aids to make them bluetooth capable?? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How do I connect a Panasonic CS520 wireless Headset system
How do I connect a Panasonic CS520 wireless Headset system using a TR-11 cable to a Panasonic KX TG 7871 phone system ?… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,683 satisfied customers
, I just purchased a new Panasonic KX-TG4771 DECT 6.0
Hello, I just purchased a new Panasonic KX-TG4771 DECT 6.0 phone (corded and cordless) for my home office. I also bought a plantronics headset and amplifier. I don't know how to answer an incoming cal… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
i HAVE A PHONE MODEL #KX-TGE262, BLUETOOTH ,a landline and
i HAVE A PHONE MODEL #KX-TGE262, BLUETOOTH ,a landline and a Plantronic Headset #355-Audio. Is my Headset compatible with the phone since headset is not Bluetooth. Thanks, Erlene… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I own a Panasonic 6.0 PLUS phone which I understand is not
I own a Panasonic 6.0 PLUS phone which I understand is not Bluetooth enabled. I just got new hearing aids that can use Bluetooth to receive the phone call directly. Is there any 'gadget' that I can ad… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a NEC UX5000 phne system with a blue tooth adapter installed.
I have a NEC UX5000 phne system with a blue tooth adapter installed. I am trying to use a Plantronics Voyager Ledgend/R blue tooth headset. I have it paired and it answers the phone fine. But cannot a… read more
SQLVoIPGuy
SQLVoIPGuy
Engineer
Master's Degree
67 satisfied customers
We have a cordless phone in our home.can you suggest me blue
We have a cordless phone in our home.can you suggest me blue tooth that will go with that cordless.My wife needs to multitask.I mean feed baby,attend office calls in morning.Currently she uses mobile … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,683 satisfied customers
I have a KX-TG7621 phone system. Ive paired a bluetooth headset
I have a KX-TG7621 phone system. I've paired a bluetooth headset with it. I can answer calls on the headset, but cannot get the headset to switch on when I make calls. Can you help?… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,683 satisfied customers
I just purchased a Panasonic KX-TG7621 for which I am
I just purchased a Panasonic KX-TG7621 for which I am supposed to be able to connect a blue tooth headset to communicate on my landlines. My headset says that it is connected and I can see the green i… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,683 satisfied customers
If we drop our landline and purchase a bluetooth capable cordless
If we drop our landline and purchase a bluetooth capable cordless phone, will we be able to use a bluetooth headset and receive the call through our cell phone that does go to the cordless phone?… read more
LOAJ3256
LOAJ3256
Technician
Vocational, Technical or Trade School
106 satisfied customers
What cell phones are compatible with my Panasonic Blue Tooth
What cell phones are compatible with my Panasonic Blue Tooth desk phone? Also, is Phonak icom for hearing aid compatible with desk phone?… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,683 satisfied customers
I have paired a Jawbone Icon bluetooth headset with my
I have paired a Jawbone Icon bluetooth headset with my Panasonic KX-TG7622C landline phone. They are paired successfuly and I can answer an incoming call on my headset. However, I can't figure out how… read more
Jason Lloyd
Jason Lloyd
Technical Support Engineer
Bachelor\u0027s Degree
49 satisfied customers
This is the closest cat. to my device, I bought a motorola
This is the closest cat. to my device, I bought a motorola i903 cordless house phone w/ blue tooth for my office. My wife has to answer the phone for me during the day but she is always doing things l… read more
Ridgerunnerras
Ridgerunnerras
Technical Support Engineer
Associate Degree
I have paired a bluetooth headset to my KXTGA651 phone per
I have paired a bluetooth headset to my KXTGA651 phone per the instructions. It used to work just fine but now the phone drops the headset connection randomly (every 6-15 seconds) and then reconnects.… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x