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I cant turn off call forwarding option using the key

Customer Question
I cant turn off...

I cant turn off call forwarding option using the key strokes

Technician's Assistant: What's the make/model of your device? How old is it?

It has 16650 on the back - not sure of age

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Phones were diverted last Friday. Divert says it has set up, but when the number is ***** it goes dead or says number is ***** available

Submitted: 8 months ago.Category: Phone Systems
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Answered in 11 hours by:
11/20/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 47,167
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me who your phone provider is?

Please let me know

Thank you

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