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I am a new xfinity customer, formerly had verizon. Would…

Customer Question
I am a new...

I am a new xfinity customer, formerly had verizon. Would like to know how to set up land telephone so voice mail can be accessed , from another phone ,when owner is away from home.

Technician's Assistant: How old is the phone?

One minute

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Don't really know, but it is a panasonic 6.0 model

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I want to be able to access voice mail from another phone and 2. information how to set up security password ***** to voice mail

Submitted: 8 months ago.Category: Phone Systems
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Answered in 10 minutes by:
11/18/2017
Electronics Technician: Greg A., Engineer replied 8 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,410
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry I didn't see your question earlier and to hear of any issue with your system.

To help you with this issue, may I ask:

1) How long has this Comcast (Xfinity) phone account been in use (hours, days, etc.)?

2) Has the Voicemail feature been "Set Up" yet from your home phone?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

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