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We have a 2 line phone system that has a pre-recorded music…

Customer Question
We have a 2...

We have a 2 line phone system that has a pre-recorded music play during hold. Somehow a new message was recorded over the music. We need the message changed or the music restored, but cannot find any way to do that. Can you please help?

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

KX-TG9581

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

We've only had the phones for 2-3 weeks. The music was recorded over a short time after we got the phones

Submitted: 5 months ago.Category: Phone Systems
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Answered in 4 hours by:
11/16/2017
Electronics Technician: Pete, Engineer replied 5 months ago
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 19,747
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 5 months ago

To turn on the Hold music, dial #167.

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Category: Phone Systems
Satisfied Customers: 19,747
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Experience: Over 16 years experience installing and repairing electronics.

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