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How do we unblock a phone number that has been blocked by…

How do we unblock...

How do we unblock a phone number that has been blocked by us. We have a Panasonic cordless with digital answering machine. There is one number that was blocked by mistake. We do not want to unblock others. Can you help? Thank you.

Technician's Assistant: How old is the phone?

Rather new. My guess is about a year. The owner's manual shows a model ID of KX-TGM420/KX-TGM450. Purchased from Harris Corp. I am hearing impaired and need amplified instruments.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Nothing. I attempted to find instructions in the manual I received with the phone, but found only one reference showing the blocked call icon. If there is additional information, I missed it.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No thank you.

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Answered in 5 minutes by:
11/15/2017
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,711
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Take a handset and key in Menu#217

this brings up the blocked numbers list, if you don’t see it right away, first choose “Block a single number”, then press select

then use the up/down buttons to scroll through and find the desired number

press the ERASE button just below the display screen

up/down to YES to confirm

Select

Off

Repeat as needed for other numbers

Let me know if that works for you.

Thanks,

Nathan

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Customer reply replied 7 months ago
Found the page. Thanks for your help.

You're very welcome!

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

Thank you, ***** ***** a nice day,

Nathan

Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,711
Experience: Residential and commercial systems.
Verified
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