Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Phone Systems

Vtech base answering machine does not light and will does

Customer Question
not have a dial tone...
Vtech base answering machine does not light and will does not have a dial tone. Two other cordless phones will not respond. The computer has internet working. A caption call phone installed for hard hearing works ok.
JA: How old is the phone?
Customer: This phone model #CS 6229-3
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This began about 24 hours ago. I un plugged the dect 6.0 base and all phones. Then the caption phone and it still works. I tried the base hooking it up where the caption was and the power connection won't hook.I checked all wires and plug ins and the computer internet still works ok.
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: Yes I called Windstream , our phone company thinking it might be an outside connection. That doesn't seem right with the internet still working. They will check in a day.
Submitted: 1 month ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 27 minutes by:
11/14/2017
Electronics Technician: Nathan, Technician replied 1 month ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 26,910
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
2) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?

Ask Your Own Phone Systems Question
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2,956
2,956 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,956 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

346 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
Ican't Increase the number of rings on my phone. I need to
I need to increase the number of rings on my phone … read more
Greg A.
Greg A.
Engineer
2,956 satisfied customers
Need help with land line phone. My answering machine message
Need help with land line phone. My answering machine message comes on after 4 rings. Would like for the rings to be longer, What do I do to change the number of rings. … read more
Louie
Louie
Technician
Associate Degree
346 satisfied customers
I have a Voice mail service with. On my old phone I could
I have a Voice mail service with Bell. On my old phone I could formulate a message with callers could access. How do I dom this on model KX-TGC380. Also I have another ordinary phone in my bedroom whi… read more
Nathan
Nathan
Technician
26,910 satisfied customers
I have a Panasonic cordless phone, Model No KXTG (or that
I have a Panasonic cordless phone, Model No KXTG (or that might be a 9) 6051 AL. … read more
Nathan
Nathan
Technician
26,910 satisfied customers
Moved device to new location. doesn't work. Obihai. One
One week. Bought new cord still only one green light is on … read more
Harry
Harry
152 satisfied customers
We have a Panasonic cordless phone system (5 phones) model
We have a Panasonic cordless phone system (5 phones) model KX TG385 SK and looking at purchasing a Motorola Moto G5 Plus cell phone. Will this cell phone blue tooth to and work with our Panasonic cord… read more
Harry
Harry
152 satisfied customers
Trying to check messages when i do menu doe arrow i'm not
trying to check messages when i do menu doe arrow i'm not getting the answering device option only in holf or intercom … read more
Greg A.
Greg A.
Engineer
2,956 satisfied customers
Unable to make or receive calls. Model obi200 power light on
model obi200 green power light on and internet green light blinking … read more
Harry
Harry
152 satisfied customers
My cordless phone has a message on the screen that the
My cordless phone has a message on the screen that the ringer is off. I don't think I did anything unusual to it. … read more
Greg A.
Greg A.
Engineer
2,956 satisfied customers
I have a Panasonic model No. KX -TGA652 and would like an
I have a Panasonic model No. KX -TGA652 and would like an automated voice mail answering. Can to install that for me. Phone number(###) ###-####… read more
Greg A.
Greg A.
Engineer
2,956 satisfied customers
For some reason the answering service quit working and I
Pearl, for some reason the answering service quit working and I can't find the manuel to fix it. … read more
Nathan
Nathan
Technician
26,910 satisfied customers
Phone model KX-TGD560 inoperative last 2 days. No dial tone,
Phone model KX-TGD560 inoperative last 2 days. No dial tone, incoming gets busy signal. Called provider Frontier Communications this morning, they couldn't clear line. Don't know what else to do. … read more
Louie
Louie
Technician
Associate Degree
346 satisfied customers
The sound of the ringing is so low. how do I make it sound
the sound of the ringing is so low. how do I make it sound louder from base and when I play messages it is also very low. also how can I retreive calls when i AM OUT OF STATE. WHAT IS THE CODE … read more
Louie
Louie
Technician
Associate Degree
346 satisfied customers
I have a Panasonic phone @ can not find voice mail it sayid
Second opinion] I have a Panasonic phone @ can not find voice mail it sayid press vm … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
35 satisfied customers
Somehow it got on silent mode and I can't figure out how to
somehow it got on silent mode and I can't figure out how to turn it off. I am missing important calls. how do I turn it off? … read more
Harry
Harry
152 satisfied customers
My OOMA control box is blinking the logo in red & the phone
My OOMA control box is blinking the logo in red & the phone does not work … read more
Harry
Harry
152 satisfied customers
Somehow my sister's # has been blocked. how do I unblock her
Somehow my sister's # has been blocked. how do I unblock her number from phonebook? … read more
Harry
Harry
152 satisfied customers
I just replaced batteries in 2 phones.One works,the other
I just replaced batteries in 2 phones.One works,the other gives a reading, No link, reconnect base AC adaptor, which I did. Still not working. … read more
Greg A.
Greg A.
Engineer
2,956 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x